FREQUENTLY ASKED QUESTIONS

Find the Answers Here

Here are some of the most commonly asked questions we’ve received from our customers. If you don’t find the answer you’re looking for, please reach out and we will get back to you shortly.

DO YOU MAKE ANY VEGAN ITEMS?

We proudly offer a selection of vegan options for those looking for a delicious and guilt-free snack. We have a few items on our price list that are vegan but we will also try to accommodate special requests. Our vegan treats are made with quality ingredients, free of animal products, and are sure to satisfy even the most discerning sweet tooth.

DO YOU OFFER GLUTEN FREE ITEMS?

Just like our vegan counterparts, we are proud to offer a range of delicious gluten free options. Our menu includes carefully crafted treats that are without the gluten. We also strive to accommodate special orders to meet your dietary needs.

Please note that all of our products are made in an environment that works with wheat flour, so customers with severe gluten sensitivities should take this into consideration.

HOW FAR ADVANCE DO I NEED TO ORDER?

We strive to offer a convenient ordering service.

For standard orders, we require at least 2 days notice and 3 days for custom orders.

If there is a last minute order, please contact us directly and we will try our best to accommodate your request based on feasibility.

HOW DO I REQUEST A PERSONALISED CAKE?

Custom cakes are priced separately depending on the design ordered. If you have a specific cake request, please fill out the form in the Request Quote tab and we will be happy to help you.

HOW DO I GUARANTEE MY ORDER?

In order to confirm your order, we ask you to guarantee the order by paying 50% or the full amount upon placing the order.

We ask that the entire payment of each order is settled before or upon delivery or pick up.

HOW CAN I PAY FOR MY ORDER?

All payments can be made through the following methods:

MBWAY
Bank Transfer